Hello there!
It's great to have you with us here in the zenon Academy! You are in the right spot for all zenon-related knowledge. Let us quickly guide you through the zenon Academy, what it is and what you can do here.
So - what is the zenon Academy?
The zenon Academy is your central access point for all zenon knowledge. Have a look around and freely choose whichever courses you wish. You can watch the videos, do quizzes and gain Certificates at your convenience.
If you prefer face-to-face trainings, simply book one directly from the course catalog.
Which courses does the zenon Academy offer?
Simply put, the zenon Academy offers everything from the very basics of zenon to advanced and in-depth knowledge. We also provide Update courses for new zenon versions showcasing changes and new features of the zenon Software Platform.
Staying up to date has never been so easy.
You can jump in and out of courses to watch specific videos about features and modules that interest you. Our newly developed courses are modular, allowing you to simply jump in where you like and get going.
The Certification System
For those of you who want to show off their knowledge (and why shouldn't you) we offer quizzes to collect points and Certificates. If you already know your way around zenon, you can of course skip the videos and take the corresponding quiz right away.
Our zenon Basic courses will give you a zenon Basic Certificate upon successful completion (this will not come as a surprise). The zenon Plus courses will let you earn points towards a zenon Advanced or even Professional Certificate. Your dashboard displays your current points and their expiration date.
Basic, Advanced & Professional
There are 3 different Certificate levels: Basic, Advanced and Professional. They all build on each other.
For a zenon Basic Certificate you will need to successfully complete all the mandatory quizzes of a zenon Basic course (you can skip the optional ones if you like). Afterwards, you can collect points in zenon Plus courses to proceed to higher levels.
For each quiz in a zenon Plus course you will receive a certain amount of points (the exact amount is stated at each quiz). Collect 150 points for a zenon Advanced Certificate and 300 points for a zenon Professional Certificate.
Your Certificates
Your zenon Basic Certificate is issued for the indicated zenon version and will never expire. In order to update your zenon Basic Certificate to a newer zenon version, simply complete a zenon Update course.
Your points from zenon Plus courses will be valid for 3 years. So make sure to maintain your level of points - that way you will never lose your Advanced or Professional certificates. If you drop below the threshold of the Advanced or Professional Certificate, you can simply earn points again and regain your Certificates.
You can view and download your Certificates via the zenon Academy dashboard at your convenience.
Licenses & downloading the zenon Software Platform
You can use zenon demo licenses to participate in our zenon Academy courses. If you need specific licenses (for example for the Basic Training – Energy), we will point this out at the beginning of the course.
Simply download the zenon Software Platform from the COPA-DATA website. In the filter Select Category activate the checkbox zenon Complete Setup. Then choose the zenon version to download.
To use zenon in a productive environment, please request your desired license by contacting sales@copadata.com.
Suggestions, Ideas, Questions?
We don’t just love to teach, we also love to learn. So if you have suggestions or ideas, please write an e-mail to zenon.academy@copadata.com.
Finally, we know that sometimes things don’t run smoothly. Murphy happens, even in zenon. Therefore we also created a website that supports you with everything that might pop up when you are working with zenon. You will find our Self Service Portal here: selfservice.copadata.com
Can't get enough of zenon?
Check out our brand new zenon Engineering Store. Explore exclusive demo projects, Smart Object Templates and further UI component resources tailored just for you, our zenoneers. Try out new hacks for your engineering.
FAQs
Frequently Asked Questions
− What will happen to my old Certificates?
They will stay valid until the expiry date written on it.
− I have lost my old certificate. How can I get it back?
Contact us by email at zenon.academy@copadata.com. As long as your old certificate has not expired, we can resend it to you as PDF.
− What happens to my progress on the previous platform “docebo”?
Your progress of specific trainings etc. cannot be transferred. Docebo has been discontinued.
− What will happen to expired points from specific course units?
You can simply re-new your collected points by re-doing the quizzes you already did. By hovering over the check mark at the completed unit, you will see the date on which these points were collected.
− My course is marked as "Completed". Why doesn't it say 100%?
Your course is marked as "Completed" once you have completed all mandatory units. The percentage shows how many units you have completed out of all available units. So if you really want to impress us, you should go for 100%. ;)
− What does the orange "!" mean on my dashboard?
The orange "!" means that you have not collected any points so far. Start collecting points with zenon Plus courses to remove the "!" on your dashboard.
− I accidentally created two accounts with different e-mail addresses. Can I merge the progress?
No, this is not possible. Decide for one account and then let us know so we can delete the other account.
− How can I update my profile information?
Click your initials in the upper right corner and select the menu item "Edit profile". There you can make changes to your profile information.
− Which browsers are supported by the zenon Academy?
We try to offer you the best experience regardless of browser. However, Internet Explorer 11 is no longer supported by Microsoft and can lead to unexpected behavior. If you experience troubles with other browsers, please let us know.
− How can I delete my account?
Simply write us an e-mail to zenon.academy@copadata.com, but keep in mind that all your data and zenon Certificates will be deleted as well. We will not be able to recover that data after a deletion.
Chronicle Corner
zenon Academy content from other sources
− 04/06/2024 | Information Unlimited Magazine Vol. 42
- To Mars and beyond Read more...
- Interview with the zenon Academy MVP Read more...
- Editorial Read more...
− 24/10/2022 | Information Unlimited Magazine Vol. 39
zenon Academy – rethinking the way we learn. Read more...
− 19/07/2022 | COPA-DATA launches the zenon Academy
After the existing learning portal reached the limits of user and access numbers, COPA-DATA set up a completely new system. The new zenon Academy meets all the modern requirements and allows users easy access to all the learning content. Read more...